QUESTIONS

If you cancel your pre-order, the free T-shirt must also be returned (if already received).

Your book and free T-shirt (if applicable) will ship together once the book is officially released.

The system will not automatically add the T-shirt—you must manually add it before completing checkout. If you complete your order without adding it, you will not be eligible for the free gift.

Eligibility: The promotion is available only to customers who pre-order Ending Us during the promotional period. Only the first 10 customers who complete a pre-order and follow the redemption steps qualify for the FREE "I WIN" T-shirt. How to Redeem: Customers must add both the book (Ending Us) and the "I WIN" T-shirt to their cart before checkout. If they are among the first 10 pre-orders, the T-shirt will automatically redeem as FREE at checkout. Customers must select their preferred T-shirt size at checkout. Promotion Period: The offer is valid until 10 qualifying pre-orders are completed or until the promotion end date (if applicable). Shipping & Fulfillment: The T-shirt and book will ship together upon the book’s release. No substitutions, exchanges, or cash value are available for the free T-shirt. General Terms: Offer valid while supplies last. The promotion cannot be combined with other discounts or promotions. If a qualifying order is canceled or refunded, the free T-shirt must also be returned. The business reserves the right to modify or cancel the promotion at any time. Legal Disclaimer This promotion is subject to availability and valid only for the first 10 customers who complete a pre-order of Ending Us and follow the redemption steps. The FREE "I WIN" T-shirt must be manually added to the cart at checkout to qualify. No substitutions, cash redemption, or product exchanges will be offered. Offer valid while supplies last. Limit one free T-shirt per qualifying order. If an order is canceled or refunded, the free T-shirt must also be returned. This promotion cannot be combined with other discounts, offers, or promotions. We reserve the right to modify, extend, or terminate this promotion at any time without prior notice. By participating in this promotion, you agree to these terms and conditions.

Yes! When adding the "I WIN" T-shirt to your cart, you’ll be prompted to select your preferred size.

If you have any questions, concerns, or need assistance with your order, feel free to reach out: 📧 Email: Tina@3tandthem.com 📞 Phone: 1 (901) 652-1065

The free T-shirt is not eligible for returns or exchanges, as it is a promotional item.

No, both items will ship together when the book is officially released.

No, this offer cannot be combined with other discounts or promotions.

To qualify, you must be one of the first 10 customers to pre-order Ending Us and add both the book and the T-shirt to your cart before checkout. If you qualify, the T-shirt will automatically be FREE at checkout.

For complaints or issues regarding the promotion, please contact us within 7 days of your purchase so we can resolve the matter promptly. Feel free to reach out: 📧 Email: Tina@3tandthem.com 📞 Phone: 1 (901) 652-1065

You’re still securing your copy of Ending Us, but the free T-shirt will not be included.

It offers sections for tracking daily wellness activities, like water intake, and space for setting, tracking, and reflecting on personal goals, promoting a balanced lifestyle.

You can purchase it directly from our website. Visit 3tandthem.com to view our collection and choose your planner.

Absolutely! We have a special edition for hair and nail technicians, and its features are beneficial for professionals in various fields seeking efficient organization and goal management.

The planner includes dedicated sections for budgeting, expense tracking, and setting financial goals, making it an ideal tool for managing your finances effectively.

Our planner is user-friendly, and we offer guidance on how to effectively use it to manage your time and goals, making it suitable for both planner newbies and veterans.

Our planner uniquely combines time management, goal setting, financial tracking, and wellness in a stylish, customizable format, tailored to both personal and professional needs.

Stay tuned! We will soon offer online tutorials, blog posts with planning tips, and customer support to help you maximize the benefits of your planner.

Yes, it's designed to cater to both aspects of your life, helping you achieve a harmonious balance between your personal aspirations and professional commitments.

Absolutely! We have a special edition for hair and nail technicians, and its features are beneficial for professionals in various fields seeking efficient organization and goal management.

Yes, our planners come in various colors and sizes, allowing you to choose one that best suits your personal style and preferences.

Yes, shipping durations often take longer during the holiday peak season due to increased volume with the shipping courier. We appreciate your patience during these times.

Shipping/delivery costs is a flat rate of $5.50.

We offer both made-on-demand, personalized items and unpersonalized items with quicker shipping times.

After your order is dispatched, you will receive a tracking number via email, which you can use to track your order through the courier's website.

If your order is delayed beyond the estimated timeframe, we recommend contacting the shipping courier directly as they are responsible for the delivery.

Please contact us immediately if you need to change your shipping address. However, once the order is dispatched, we cannot change the address.

Once an order leaves our facilities, it is out of our control. Therefore, we do not take responsibility for any delivery delays. The estimated delivery times are provided by the shipping courier.

We offer Standard Domestic shipping, which typically takes 3 - 9 business days. However, please note these timeframes are estimates provided by the shipping courier and are not under our control.

To receive a refund to your bank account, your order must have been placed within the last 7 days. The refund will be credited back to the card used for the purchase. If the card has expired or been cancelled, you will receive credit to shop at 3T&Them.

No, variations can occur during the printing process. These characteristics are part of the unique personality of each product and do not affect usability. They are not considered defects, but for the sake of customer experience, an exchange may be granted under exceptional circumstances.

Items must be returned in new condition with original packaging within 7 days of receipt for a refund.

If your order was placed more than 7 days ago, we can only offer credit to 3T&Them. Our system does not retain credit card information for security reasons, and after 7 days, we cannot issue a refund to your card.

Please contact us within 7 days of delivery if your order is damaged or erroneous. We will assess the damage and may reprint or replace the item with the exact same style. In some cases, we may provide a return label for further review and quality feedback.

Refunds are processed using the original form of payment. If credit, gift cards, or eGift cards were used, refunds will revert to these methods first and are not eligible for cash dispersal.

We use trusted third-party banking services to process payments, ensuring your financial data is handled with the highest level of security and confidentiality. All transactions are encrypted for additional safety.

We regularly review and update our privacy policy to ensure the highest level of protection. Any changes will be communicated through our website and, if necessary, via email, so you're always informed.

If you have any concerns or questions about your privacy or data security, please contact us immediately. We are here to address your queries and ensure your peace of mind.

Yes, you can request access to review, update, or modify your personal data at any time. Simply contact us, and we will assist you with your request.

We collect essential information such as your name, address, and payment details, solely for the purpose of processing and delivering your orders, and providing customer support. We are committed to collecting only what is necessary for these services.

Absolutely not. Your personal information is never sold or shared with third-party marketers. We respect your privacy and only use your data for the intended purposes of fulfilling your orders and improving our service.

Absolutely! We understand the importance of finding a planner that fits your needs. Contact us, and we'll guide you through our range of planners, ensuring you find the perfect match for your style and requirements.

You can reach us via email at Tina@3tandthem.com, phone at 1 (901) 652-1065, or through our online inquiry form on our website. We are committed to providing prompt and personalized assistance.

Absolutely. We employ stringent security measures to protect your personal information and respect your privacy at all times. Your data is used solely for processing orders and providing a seamless shopping experience.

Your satisfaction is our top priority. We ensure this through high-quality products, transparent policies, responsive customer service, and a commitment to addressing your needs and feedback.

Yes, we welcome and value your feedback! It helps us to improve and continue providing excellent service. Feel free to contact us with your thoughts and suggestions.

We offer comprehensive support, from helping you choose the right planner to guiding you on how to maximize its use. Our team is also here to assist with any queries or issues you may have regarding your order.

If there's an issue with your order, please contact us immediately. Whether it's a shipping problem, a defect, or any other concern, we're here to resolve it efficiently.

For specific minimum order quantities and pricing, please contact us directly. We strive to accommodate different scales of business.

We offer minimal marketing support, including promotional materials and product images, as well as dedicated customer service to assist you with any questions or needs.

Wholesale prices are competitively set to ensure profitability for our partners. They vary based on order volume and frequency. Contact us for detailed pricing information.

Exclusive rights and territories are subject to negotiation based on various factors. Please contact us to discuss further.

Shipping terms and costs will be discussed and agreed upon during the order process. We work to ensure timely and efficient delivery.

Simply reach out to us via email, phone, or our online form. Our team will guide you through the process and provide all the necessary information.

Unfortunately, we do not provide samples upon request.

Our full range of 'My Roadmap to Success Planners', including various sizes, colors, and the special edition for hair and nail technicians, are available for wholesale.

Our standard return policy applies, but terms can be adjusted for wholesale orders. Specifics will be provided during the negotiation process.

We welcome inquiries from all retailers interested in enhancing their product line with our 'My Roadmap to Success Planner'. Whether you're a large chain or a small boutique, we're excited to partner with you.