Shipping & Returns
Most of our 3T&Them pieces are made on-demand, just for you. We also make unpersonalized items with quicker shipping times. See shipping cost below:
Flat rate per order - $5.50
Domestic Shipping
Standard - Domestic (3 - 9 business days)*
*These timeframes are based on the shipping courier's estimates who are solely responsible for meeting these timeframes. 3TandThem does not take responsibility for these delivery timeframes as once the order leaves our facilities it is out of our control. Shipping duration often times takes longer during the holiday peak season due to shipping courier's volume. We appreciate your patience as as they work through these seasonal delays.
Return & Exchange Policy
Items returned for a refund must be returned in new condition with original packaging and contents within 7 days of receipt from delivery.
Variations can occur during the printing process. These characteristics do not affect the usability of a 3T&Them product and are not considered damaged. Printing is more of an art than a science and these unpreventable and minor variations lend themselves to the personality of each unique product.
If your order is damaged from shipping or may have an error, please contact us within 7 days of delivery. Depending on the damage, damaged items may be reprinted or replaced with the exact same style item. In some cases, we will provide a return label to return the item so we can review and use as feedback with our continued growth.
Refunds are processed in the same form of payment originally used for purchase. If credit, gift cards and/or eGift card credit were used, they will be refunded as first method of payment and are not eligible for cash dispersal.
In order to receive a refund credited back to your bank account, your order must have been placed no more than 7 days from when you request a refund. For your security, the refund must be credited back to the card you used to purchase this order. In the event that your credit card has expired or has been cancelled, you must receive credit to shop at 3T&Them.
If you are requesting a refund and your order was placed more than 7 days ago, we are only able to provide you with credit to 3T&Them. Our system is designed to provide extreme security to our customers, and as a result, does not save any credit card information. After 7 days, we no longer have the ability to issue a refund to your order.
Shipping Policy